[Remote Part-time jobs] Wayfair Remote Jobs – Customer Support Assistant

Are you someone who genuinely enjoys assisting others and is passionate about home decor and furnishings? If so, Wayfairs Customer Support Assistant position might be the perfect opportunity for you. As a remote part-time Customer Support Assistant, you will be an essential part of our customer service team, helping customers find the perfect products to transform their homes. Your dedication to providing outstanding service and your genuine love for home furnishings will shine through in every customer interaction.

Key Responsibilities:

Customer Assistance: Provide top-notch customer support via phone, email, and chat, helping customers with their inquiries, concerns, and orders.
Product Knowledge: Develop expertise in Wayfairs extensive product catalog, allowing you to assist customers in making informed purchase decisions.
Problem Resolution: Address and resolve customer concerns, including order tracking, product inquiries, and delivery-related issues, with a positive and solution-oriented attitude.
Team Collaboration: Work closely with your team to ensure a seamless customer service experience, sharing insights and best practices.


A passion for home furnishings and decor.
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and a customer-centric mindset.
Previous customer service experience is a plus, but not mandatory.


Competitive hourly pay.
Flexible part-time hours, making it easy to balance with other commitments.
The opportunity to work in a supportive, friendly, and inclusive environment.

How to Apply:

If youre excited to join a team that is as enthusiastic about helping customers as they are about home decor, we encourage you to apply now. To submit your application, please send your resume and a brief cover letter explaining why you would be a great addition to Wayfairs Customer Support Assistant team. We cant wait to hear from you!

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