Business Systems Analyst in North Port, FL

Job title: Business Systems Analyst

Company: City of North Port

Job description: General Description

Performs technical duties, planning and developing efficient business and operation systems in support of core organizational functions and business processes. Analyzes, evaluates, and recommends technical solutions to problems and participates in implementing, supporting and documenting technical and business systems. Work is performed under the direction of the IT Manager.

Essential Job Functions

  • Meet with decision makers, system owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
  • Review and analyze the effectiveness of existing systems and develop detailed functional specifications for improving or further leveraging these systems. Identifies client organization’s strengths and weaknesses and suggested areas of improvement.
  • Facilitate and research to identify requirements, specifications, business processes, and recommendations related to proposed solutions.
  • Delivers elements of systems design, including data migration rules, business rules, flow frames or other detailed deliverables.
  • Responsible for generating and interpreting reports, facts and figures in support of their findings to include business cases and solutions.
  • Determine best return on investment for proposed solutions and provide a cost accounting feasibility analysis to justify the means. Explores full functionality of existing software solutions to identify any untapped benefits.
  • Develop Requests for Proposals (RFPs) for products or services.
  • Perform team assessments and evaluations specific to the project to allow integration of the business solution.
  • Coordinate and perform tests, including end-user reviews, for modified and new systems, and other post-implementation support.
  • Provide training and documentation to end users for all modified and new systems.
  • Provides consultation to constituents in all areas of the City.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other related duties as assigned, including City directed work assignments in the event of a declared emergency.)


  • Skilled in planning, organization, and decision making.
  • Proficiency with translating the business process into technical requirements, including database, integration and functionality to vendors, management, development staff and users.
  • Ability to communicate orally in the English language with customers, clients, and the public using a telephone, face to face, one to one setting, or using data network systems.
  • Skilled in the use of small office equipment, including copy machines or multi-line telephone systems.
  • Skilled in using computers for data entry, word processing and accounting purposes.
  • Ability to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
  • Ability to act independently and logically to implement policies of supervisor.
  • Ability to comprehend and make inferences from written material.
  • Ability to enter data or information into a terminal, PC or other keyboard device.
  • Ability to effectively manage multiple tasks at once.
  • Ability to translate technical terms to understandable language for users.
  • Ability to keep information secure and confidential.
  • Ability to interpret system specifications and prepare documentation.
  • Ability to perform on?call, evening or weekend work.
  • Excellent customer service skills, including ability to communicate technical and other data effectively, both in person and in writing.
  • Ability to plan, organize and use mature judgment in evaluating situations and making decisions in accordance with established policy.
  • Ability to establish and maintain effective working relationships with City officials, other employees and the general public.
  • Proficiency with standard office productivity tools such as Word, Excel, Visio, Outlook, MS Project.
  • In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.

Education, Experience, Licenses and Certifications

Education and Experience:

  • Bachelor’s degree in Information Systems/Technology from an accredited college or university, or a combination of post-secondary technical education.
  • Three (3) years of direct experience in a relevant information technology position.

Licenses and Certifications:

  • Possession of or ability to obtain a valid Florida driver’s license by date of hire.
  • Will be required to submit to a State and National Criminal Background Investigation

All benefits are effective the 1st of the month following 30 days.

Aetna – Health Insurance

The City offers eligible employees the choice of 2 Open Access In Network plans and 1 Open Access PPO Plan. Premiums and co-pays are dependent upon your plan choice.

Cigna Dental- Dental Insurance

The City’s dental plan is a PPO plan providing eligible employees with in network or out of network options. You are entitled to two (2) preventive care treatments per calendar year (6 months apart). There is a $1,500 lifetime maximum for Orthodontia (children up to age 19). Premiums will depend on which tier you choose.

EyeMed Vision Care – Vision Insurance

The City’s vision plan allows eligible employees to stay in network or go out of network. Your co-pays will vary depending on the network you use. You are entitled to an exam, frames and lenses once every 12 months.

Cigna Life – Life, Voluntary Life, Dependent Life Insurance

The City offers eligible employees a basic term life insurance benefit equal to their annual salary up to a $75,000 maximum at no charge. You can purchase additional voluntary life insurance for yourself and your dependents.

Cigna – Short Term Disability

The City provides short term disability coverage to all eligible employees at no cost to the employee. This coverage is used in the event of an accident or illness outside of work. The plan pays 66.67% of your weekly salary up to a maximum of $1,000. Benefits begin on the 31st day of your disability. The City offers a buy-up to the Short Term Disability Benefit with a 7 day wait period.

E-Flex – Flexible Spending Account

A flexible spending account helps you pay out-of-pocket medical, dental, eye care, daycare and other expenses, with tax deferred money deducted from your paycheck each payroll. The maximum annual election is $2,500.00. Over-the-counter medications must be accompanied by a doctor’s prescription although other medical supplies will still be eligible for reimbursement. This is a voluntary benefit.

Trustmark- Supplemental Polices

Trustmark Insurance Company offers voluntary supplemental Critical Illness/Cancer, Accident and Universal Life policies which are paid for by the employee.

LifeLock Benefit Solutions

Protect your personal information and defend against attacks with 24/7, proactive identity theft protection from LifeLock. This is an employee paid voluntary program.

ICMA-RC – Deferred Compensation Plans

The City offers eligible employees the opportunity to enroll in a deferred retirement plan. The money that is deducted from your paycheck each payroll is put into this account and is tax deferred at the end of the year. One-on-one meetings with each company are held quarterly so employees can speak with the representative confidentially on preparing for their retirement. This is a voluntary program.

Florida Retirement System – FRS

Eligible employees are enrolled in the Florida Retirement System with an 8 year vesting period. Employees contribute 3% of their gross earnings per payroll which is subject to change with the IRS.

Cigna – Employee Assistance Program

The City offers this program to all employees. This is a confidential counseling program for employees and their families. The City pays for 3 visits and if you choose to continue, you would use the specialist co-pay on your insurance plan. Counseling can include stress, alcoholism, family problems, marriage difficulties, financial trouble, depression, work/life and more.

VPI – Veterinary Pet Insurance

The City offers Pet Insurance as a voluntary benefit. This benefit is not payroll deducted.

Florida Prepaid College Board

Employees are eligible to enroll in college savings programs as well as 529 plans.

Educational Assistance Program

Employees are eligible for job-related or degree required educational assistance reimbursement up to $2,500 per fiscal year (subject to the availability of funds).

Paid Holidays

The City observes 12 paid holidays per year.

Sick Leave and Annual Leave

Full time employees accrue eight (8) hours per month starting on the first day of employment. Accruals and usage will appear on your pay stub each payroll. Full time employees accrue annual leave (vacation) bi-weekly, based on years of service.

Sick Leave Incentive

Employees receive an incentive of up to four (4) days per calendar year for every 250 hours remaining in their sick leave bank. Sick leave incentive days cannot be carried over to the next year.

Personal Leave

Employees are eligible for a maximum of two (2) personal leave days per calendar year when they have accrued 96 or sick more hours. This leave is approved by the department director through the department leave approval process.

Bereavement Leave

Employees are entitled to five (5) days of bereavement leave in the event of the death of an immediate family member. Employees should check the personnel policy or union contracts, whichever is applicable, for the definition of an “immediate family member”.

Expected salary: $65232.89 – 104372.61 per year

Location: North Port, FL

Apply Job!

Leave a Comment