Yelp is a household name, a trusted source of information, and a vibrant community connecting people with local businesses. Our mission is to empower and inspire consumers to transact with confidence. With millions of reviews and connections made every day, Yelp is a platform that makes a real difference in peoples lives.
Your Role as a Virtual Assistant: As a Virtual Assistant at Yelp, you will play a crucial role in supporting our local business partners, fostering relationships, and ensuring the highest level of customer satisfaction. Your responsibilities will include, but not be limited to:
Responding to inquiries and requests from business owners.
Providing assistance and guidance on managing their Yelp profiles.
Offering tips and best practices to optimize their online presence.
Troubleshooting and resolving issues in a prompt and efficient manner.
Collaborating with the Yelp team to improve the overall customer experience.
What Were Looking For:
Strong communication skills: Youre a virtual communicator extraordinaire, able to articulate solutions clearly and effectively.
Tech-savvy: Youre comfortable navigating digital platforms and have a passion for keeping up with the latest trends in technology.
Empathetic and patient: You genuinely care about helping businesses succeed and are patient when addressing their needs.
Quick learner: Youre adaptable, eager to learn, and capable of quickly understanding and utilizing new tools and software.
Why Yelp?
Flexibility: This is a part-time, work-from-home position, offering you the freedom to work around your schedule.
Growth opportunities: Yelp is committed to the professional development of its team members, and we encourage internal mobility.
Team support: Youll be joining a dynamic and diverse team of individuals who share your enthusiasm for helping local businesses thrive.
Competitive compensation: We value your skills and dedication, offering competitive compensation packages.
Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.