Job title: Logistics Ambassador
Company: Mackin Talent
Job description: Mackin Talent is seeking an experienced Logistics Ambassador to support our client in the Bay Area of California in an onsite position. The Logistics Ambassador will drive and enable company research and business through best-in-class global supply chain trade and logistics processes. Candidate will work with cross-functional teams and stakeholders to drive speed, reliability, efficiency, and scalability in dynamic, fast-paced environment. Drive continuous improvements to lower costs, improve service levels & reduce lead times, while providing a seamless, responsive and positive experience for internal customers.
Responsibilities & Deliverables:
- Day-to-day Operations Management
- Execute, monitor and communicate standardized processes across business units and geos
- Capture relevant shipping information from vendor/carriers for inbound and outbound movements. Update and communicate to key stakeholders.
- Identify and proactively address exceptions that require immediate attention or corrective action
- Generate daily reporting, audit and exception information for delivery, payment, monthly and quarterly close. Track and publish performance vs expectations.
- Cross-functional Collaboration / Communication
- Collaborate, align with, and support subject matter experts (Security, Trade Ops, Legal, Procurement, C-COPS) to ensure operational compliance, integrated planning and execution
- Conduct cross-functional training for new hires regarding SOP for shipping products (compliance, inbound and outbound)
- Support supplier on-boarding and implementations. Support execution of high-quality vendor relationships. Ensure service agreements are met.
- Manage activities to meet new product introduction (NPI) needs: Process daily work orders, inbound & outbound logistics transactions, one-off requests
- Maintain, manage and distribute incoming data, notifications and alerts. Provide timely, accurate and complete reports on the operating condition.
- Drive speedy resolution and service recovery exception/escalation management
- Track and analyze internal and external performance to ensure results and propose operational/cost optimizations
- Collaborate with cross-functional stakeholders (i.e. procurement, security, finance, etc.) to ensure PO E2E best practices, comprehend business needs for logistics & fulfillment requirements
- Participate in meetings with cross-functional teams and outside compliance partners to address customs requirements and issues
- Document and train new hires on regional and global processes
- Warehouse management duties / inventory management
Skills and Competencies:
- 5 years in lead role in international shipping and receiving
- 3-5 years international logistics experience
- 3 years Product Classification and Import Trade Compliance experience
- 2-3+ years in audit control and reporting
- Ability to ensure data is accurate and entry is timely, to varying levels of detail. Strong understanding of data capture platforms.
- Ability to build strong relationships and collaborate with multiple stakeholders within and across functions as well as with suppliers and partners
- Excellent verbal and written communication skills to message to a wide range of audiences
- Ability to work well independently, with minimal supervision
- Ability to consistently deliver high quality, accurate and timely outputs and meet others’ requirements/objectives
- Ability to clearly and concisely determine and summarize quantitative and qualitative results. Ability to create pivot tables
- Ability to manage multiple priorities in a fast-paced, deadline-driven, changing environment. Ability to deal with ambiguity and adapt to new tools and processes quickly
- Ability to think outside-the-box to solve problems
- Exceptional organizational and time-management skills to fulfill daily, weekly, monthly deliverables
- Understands, process and operations; can identify issues, risks, and opportunities
- Strong proficiency required in MS Office Suite (PowerPoint, Excel & Word) & Google Docs.
- Experience with Oracle ERP systems, Visio, MS Project and Tableau preferred
Education and Other Requirements:
- Bachelor’s Degree required, Finance, Business, Supply Chain Management, Engineering preferred
- Start-up environment experience preferred
- Able to develop a thorough understanding of company policies, procedures and safety rules
- Able to be in a stationary position for a considerable time (sitting and/or standing)
- Able to collaborate with colleagues via face to face, conference calls, and online
Expected Salary:
- $91,166 – $97,989
Mackin Talent offers an attractive benefits package which includes choice of major medical carriers like Aetna, Kaiser, and BCBS, 15 days of PTO plus Holiday and Sick pay, paid volunteer hours, paternity/maternity leave and many more. We pride ourselves on our company values, the top one being that Relationships Matter. Come experience the Mackin Difference and our welcoming company culture with a focus on teamwork and family. Learn more about Mackin and apply online at MackinTalent.com
Expected salary: $91166 – 97989 per year
Location: California