Inbound Customer Service Representative (Remote) – Ken Garff…

jan05, sqz_us
January 5, 2024

Job Overview

  • Date Posted
    January 5, 2024
  • Expiration date
    --

Job Description

Employer Industry: Contact Center/ Customer Service
Why Consider This Job Opportunity…
• Competitive base pay starting at $15.00 per hour
• Opportunity for real career growth at a nationwide automotive powerhouse
• Flexible schedule options
• Paid training provided for your success
• Great benefits package, including medical, dental, vision, and life insurance
• Employee discounts on vehicle purchase, parts, service, and more
What To Expect (Job Responsibilities)
• Answer inbound customer calls promptly and professionally
• Determine customer’s concerns and schedule necessary appointments
• Communicate with customers in a way that leaves them feeling comfortable and informed
• Document and update customer records
• Establish and maintain great customer relationships
What Is Required (Qualifications)
• Must meet network and equipment requirements
• Positive, energetic, enthusiastic, and service-oriented
• Proficient computer skills and ability to manage multiple systems
• Excellent problem-solving and communication skills (written and verbal)
• Previous customer service or call center experience is a plus
How To Stand Out (Preferred Qualifications)
• Bilingual in Spanish is a plus
• Previous experience in a similar role in the automotive industry
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