Food Service Technology Specialist- Remote

Job Description

Morrison Healthcare
Salary: [[$60,000…
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison’s hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company’s comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison’s alignment with Partnership for a Healthier America’s (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare’s “Top 100 Best Places to Work in Healthcare” for the past five years, and Training Magazine’s Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
Job Summary:
• “Recruiter customize based on specifications of the job.”
• Key Responsibilities:
• Answers IT helpdesk telephone calls from both Corporate and remote employees; troubleshoots and resolves majority of computer problems on telephone
• Troubleshoots and resolves on-site desktop computer problems
• Tracks and reports on helpdesk calls and provides timely response to support requests, following through to ensure user satisfaction
• Provides initial LAN, computer hardware, Windows, Microsoft Office and remote communication support
• Ensures timely installation/upgrade of hardware including network cards, video cards, hard drives, system boards, modems, etc.
• Coordinates physical setup and configuration of PCs, printers and other peripherals
• Ensures compliance with support call procedures related to timing, reporting and follow through
Preferred Qualifications:
• Excellent verbal and written communication skills
• One plus years of experience with PC hardware and software installation, problem diagnosis, troubleshooting and resolution in a LAN/WAN environment
• Commitment to providing excellent customer service
• Extensive hands-on knowledge of user support procedures and processes
• Knowledge of Windows 2000, Windows NT, Windows 95, Windows 98
• Knowledge of Microsoft Office 97 & 2000; Microsoft Outlook 98 & 2000
• Preferred knowledge of Microsoft Windows XP and Office XP
• Working knowledge of Windows NT, Active Directory & Exchange administration
• Knowledge of RAS, VPN, PCAnywhere and other remote connectivity tools
• Ability to diagnose and fix software and hardware configuration problems
• Ability to establish and maintain strong working rapport with users, vendors and LAN admin/engineering staff
• Ability to lift and carry PCs and other computer hardware
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Associates at Morrison Healthcare are offered many fantastic benefits.
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1206244
Morrison Healthcare
KATHRYN MANFUSO
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