Director, Learning and Development, Corporate Clubs

Job Description

About Us:
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,400 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, and Australia. More than 90% of Planet Fitness stores are owned and operated by independent… business men and women.
At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.
Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!
For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!
Overview:
The Director of Learning and Development, Corporate Clubs, will be a strategic leadership role responsible for designing, implementing, and overseeing comprehensive learning and development programs for club team members. This role involves creating a culture of continuous learning, ensuring that team members acquire the necessary skills and knowledge to excel in their careers, drive member satisfaction, and contribute to the overall success of Corporate Clubs. As our Director of Learning and Development, Corporate Clubs, you will create engaging, compelling course content that enhances Planet Fitness University’s training experience.
Responsibilities:
• Develop and execute a robust learning strategy aligned with the company’s culture, business goals, and objectives.
• Collaborate cross functionally with Subject Matter Experts to identify learning needs, skill gaps, and talent opportunities to incorporate into course content.
• Create and edit written content for a variety of projects, including SOP manuals, training documents, and e-learning courses. Write material that is engaging, clear, and easy to understand.
• Design and implement training programs and workshops for various levels of club staff, including front desk, cleaners, club managers, and multi-unit managers.
• Training content may include developing templates, graphics, and audio/visual materials for use in how-to guides, instruction manuals, e-learning, webinars, PowerPoint presentations, participant guides, assessments, etc.
• Training programs may include Certified Training Managers, New Leader Assimilation, Mentorship initiatives, and New Hire Onboarding programs.
• Design courses with a focus on usability and ease of use with the goal of maximizing learning and retention.
• Create leadership development programs to nurture and grow club managers providing them with the skills to lead teams effectively while driving business results.
• Develop and enhance onboarding programs for new club team members, ensuring a smooth and comprehensive introduction to the company’s culture, member experience, and role responsibilities.
• Leverage technology and e-learning platforms to deliver efficient and engaging training content, enabling decentralized learning opportunities and self-paced development.
• Utilize instructional technology tools to enhance learning and ensures that design and delivery are consistent with identified learning goals and objectives.
Qualifications:
• Bachelor’s degree in Human Resources, Organizational Development, or a related field
• 7 years of professional experience in technical writing, curriculum development, or instructional design, preferably within retail, quick service restaurant or fitness sector
• Proven experience in creating compelling visual designs for training while taking into consideration usability and attractiveness
• Advanced knowledge of PowerPoint required
• Working knowledge of Microsoft Suite, including Word, Excel, and Publisher, required
• Knowledge of instructional design principles, adult learning theories, and innovative learning technologies
• Ability to guide discussions on unfamiliar topics
• Ability to maintain and adhere to project management and budget oversight
• Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives
• Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization
• Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
• Creative, progressive, thought leadership with the ability to influence at all levels of the organization
• Excellent leadership skills including the ability to build teams, motivate, guide, and mentor
• Dedicated learner with a natural curiosity for consistent growth
• Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
• Cooperative team player with an upbeat, positive, “can-do” attitude!
Perks:
• Hybrid work schedule in our Orlando, FL office
• Early release Fridays
• Volunteer days off
• Competitive salaries and comprehensive benefits package, including medical, pharmacy, dental and vision benefits
• Generous vacation/holiday pay
• 401(k) Retirement
• Employee Stock Purchase Program
• Childcare reimbursement
• Pet care reimbursement
• Learning and development programs
• Discount programs, including vacations, theme parks, shopping, meal delivery services & much more
• Free Black Card membership and fun exercise incentives
• Company-sponsored social events
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process

Apply Job!