Director, Programmatic Account Services Los Angeles, California

Job title: Director, Programmatic Account Services Los Angeles, California

Company: GroupM

Job description: Description

Position at GroupM Nexus Xaxis

Director, Account Services


Are you famous for finding innovative ways to weave programmatic into the digital mix? Do you inspire teams because of your all-round ad-tech knowledge and your ability to develop winners?

This is your chance to gain high profile exposure and experience with a premier brand in the dynamic, exciting, and driven environment of Xaxis.

Working alongside digital & client leadership, you will guide and direct a team of programmatic strategists to lead cross-departmental work streams and communication externally with the client, but also internally with Strategy, Planning, Direct Investment, Trading and Analytics to facilitate best-in-class programmatic execution and service to clients.

In addition to team leadership, you’ll contribute to practice-level thought leadership, with responsibility for higher-level programmatic deliverables including SWOTs, QBRs, POVs as well as account-level programmatic roadmaps.

Your Impact:

  • Manage a cross-functional team, leading the growth and development from entry-level associates through to manager-level staff
  • Meet regularly with all levels of agency partners and clients to identify and qualify business opportunities and establish and monitor KPIs and performance metrics of Xaxis-run campaigns
  • Assist with new business opportunities and pitches
  • Lead programmatic collaboration with a wide variety of internal partners and teams
  • Lead account-level programmatic roadmap creation to foster innovation and growth for this key account
  • Connect with our client and agency brand teams to drive their understanding of programmatic, its advantages and our capabilities to grow adoption of programmatic as part of a holistic plan that aligns optimizable media and brand metrics
  • Develop, apply and share standard methodologies for internal operations, communications, campaign management, cross-departmental coordination (finance, ad ops, etc.), measurement planning and reporting
  • Help lead overall development of programmatic buying strategies; leadership of programmatic specialists; evaluation and identification of optimal partners (tech, data, media)
  • Provide ongoing POVs on marketplace and leading technology to both internal Agency/GroupM community as well as externally
  • Identify training needs and develop recommendations for building the skills and knowledge of our people
  • Act as a mentor to our experienced and senior-level staff and help develop their leadership skills

Your Qualifications:

  • 8+ years’ experience in the digital marketing/advertising industry with a deep understanding of digital marketing goals and best practices, preferably with programmatic strategy specific experience
  • 4+ years’ experience of building and leading an account management or client services function within an agency, network or ad tech company
  • Prior experience of managing a team of at least 2-3 people
  • Proven knowledge of audience profiles and online ad targeting, agency dynamics, industry technology, campaign pricing models and metrics
  • Familiarity with advanced optimization strategies to deliver against performance KPIs and budget growth
  • Exceptional communication skills, with an ability to understand and communicate complex technology and business concepts quickly to a variety of audiences
  • We know you’ll showcase your strong analytical abilities and quantitative skills, including math proficiency
  • Experience within programmatic trading platforms preferred (The Trade Desk, Xandr, Amazon DSP, DV360, Verizon)
  • Ability to interact with people at all levels of an organization, fostering strong cross-functional teamwork
  • Exhibit passion through appropriate participation in team, agency, and industry initiatives
  • Enjoy working in a dynamic and collaborative environment

About Mindshare:

Mindshare (part of WPP) is an inclusive global company of 10,000 people, in 116 offices and 86 countries, with diverse opinions, cultures, and passions. Together, we drive Good Growth for our clients and the industry-growth that isn’t just a flash in the pan, but enduring, diversified, and more sustainable over time. We accelerate it for our clients by using media as a multiplier to drive sales and maximize marketing investments. We use Precisely Human Intelligence that combines data science and behavioral science to understand consumers and their motivations better and we act on that intelligence by planning media with intention to connect brands with consumers around their shared values. At the heart of what we believe in is Energy (the essential ingredient for creativity), Empathy (understanding people and pushing beyond the surface), and Impact (empowering our people and clients to change the world). Mindshare was named the #1 Global Media Agency Network by WARC for the third consecutive year, recognized for media excellence, creativity, and agency performance.

GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the greater work we can create together.

The base salary for this position at the time of this posting may range from $100,000 to $230,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. We offer a competitive benefits package, please visit for more details.

Expected salary: $100000 per year

Location: Los Angeles, CA

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